| Pensioners may e-mail their specific problem related to processing of their pension papers at CPAO to the mail id cccpao@nic.in. Quoting their PPO Number. |
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If required, they can meet Dy. Controller of Accounts/Controller of Accounts/Chief Controller (Pensions) in CPAO between 4-5 P.M. on Mondays,Wednesdays and Fridays in connection with any specific grievances. |
| Pensioners are requested to invariably mention the full PPO No. (12 digit) in any correspondence. In case a Pre-1990 pensioner is not having a 12 digit PPO No. he/she may mention old PPO No., Ministry and the date of retirement. |
| Former MPs and Freedom Fighters may please indicate full string in old PPO No. |
| For convenience of pensioner a toll free no. 1800-11-77-88 has been installed in CPAO which is dedicated for getting the grievances of pensioners .
All the pensioners can call this no. for registration and subsequent follow-up of their grievances. |
List of Grievance Officer/Nodal Officer in Ministry/Department of GOI.  |
| List of Grievance Officer/Nodal Officer in Banks. |